This time the product key was accepted and activated. So I turned the VPN off, and tired again. I found that initially it wasn’t accepted, but then realised that it was because I was using a VPN. Purchased the digital download, got the product key by email, and rather then redownloading the product I simply opened up my exiting Norton Security product and entered the new product key. Once again I have renewed my Norton Security product via Amazon, rather than directly with Norton, as the Amazon product is so much cheaper. Also, its a very very questionable practice that they should try to coerce me into customer into paying extra.Amazon customer services wouldn't help either, other than offer me a refund if I returned it. Norton also say that I should have bought the product directly from them in the first place but offered to unlock the Geolock.for an extra charge! Unbelievable!This order was "fulfilled by Amazon" themselves, not some unknown retailer, so its a baffling if not breathtakingly arrogant response by Norton. Small print on back of pack has additional wording (see photos attached) saying its the 2016 (not 2019) version and more critically for me, as I travel abroad a lot, it also says that its for "use only in the European Union".There's no mention of this gepgraphic restriction in the Amazon product description either, so I contact Norton customer services who confirm it has a "Geo Lock" on it, and state that when I travel abroad it "will not work in the other region". Product received was different to the photos. Reviewed in the United Kingdom on 7 September 2019 NORTON SECURITY 2017 RELEASE DATE FULL VERSION
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